Kaching Post Purchase Upsell vs ReConvert: Fees and Page Tools

By ShopSideK Editorial Team · Fact-checked September 15, 2026

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Kaching Post Purchase Upsell vs ReConvert compares a post-purchase specialist with a broader offer-page system. ReConvert is now presented as Upsell.com — ReConvert Upsell in the Shopify App Store, though its old name remains in many shortlists. Kaching focuses on offers after payment: funnels, conditions, downsells, and an optional Kaching Bundles route. ReConvert adds modular Thank You and order-status page widgets. It also bills on the higher of total store orders or app-generated upsell revenue during the previous 30 days.

Comparison matrix

Prices and product descriptions were checked September 15, 2026. ReConvert’s older support pages describe a different fee model; this comparison uses its current Upsell.com pricing and billing documentation.

Common features

Kaching and ReConvert can both place offers after payment, make product recommendations, use conditions, and advertise A/B testing. Both need plan and payment-method checks. Only one can be active as Shopify’s post-purchase app.

Critical difference 1: ReConvert’s charge is driven by the higher metric

Kaching publishes a straightforward ladder: $4.99 up to 99 monthly orders, $7.99 up to 199, $19.99 up to 499, and $36.99 up to 999. ReConvert’s current pricing begins at $4.99 for up to 50 orders or $50 in app-generated upsell revenue, then $9.99 for up to 100 orders or $100 revenue, and $19.99 for up to 200 orders or $200 revenue. Its billing article says it uses the higher of total store orders and app-generated revenue in the preceding 30 days.

That rule can create a tier change that a pure order count misses. A store with 80 orders and $80 in upsell revenue maps to ReConvert’s $9.99 tier. The same 80 orders with $150 in app-generated upsell revenue reaches the $19.99 tier. Kaching’s published $4.99 tier still covers 80 monthly orders. At 150 orders and $80 upsell revenue, Kaching lists $7.99 while ReConvert reaches $19.99 because the order metric is higher.

This does not mean ReConvert is unfairly priced. Its pricing may make sense when the page system is valuable enough to the business. It does mean its cost must be forecast using both inputs. Avoid using obsolete claims about a percentage revenue commission: the current vendor documentation describes a higher-of-two-threshold model instead. It also says the billing status remains active while the app is installed after onboarding, even when offers are disabled or unused; the merchant should follow the current cancellation and uninstall instructions rather than rely on a paused page.

For a simple example, consider a gift store with 80 orders a month. A care-kit offer produces $150 in ReConvert-attributed upsell revenue. The published monthly difference is $15 compared with Kaching’s $4.99 band. If each incremental accepted care kit contributes $7.50 in gross profit, two additional profitable accepts would cover that difference. This is a break-even check, not an attribution claim.

Advantage: Kaching for merchants who want a cost model based on clearly published order bands. ReConvert can still be the better business choice when its extra page capability produces a documented operational or commercial benefit.

Critical difference 2: ReConvert is built around conditions, slots, and widgets

ReConvert’s current help documentation describes a composition model: a page contains conditions; conditions contain slots; slots contain widgets. A merchant can use up to 10 slots per page, set the position of a slot, and change which widgets appear when conditions are met. Current documentation identifies preset product, recommendation, bundle, and banner slots, although preset slots are unavailable on the post-purchase page itself.

This helps when an order-status page has more than one job: a product recommendation for a first-time buyer, a bundle for a repeat buyer, and a delivery banner for another segment. The benefit is keeping page-level rules in one system.

Kaching takes a more offer-led route. Its funnels connect checkout, post-purchase, and Thank You checkpoints, with actions that can hide a purchased item, skip a later step, or end the funnel. It can prevent a customer who accepts an item from seeing that same item later with a lower discount. This is strong operational control for a store that has already chosen the offers and needs the sequence to make sense.

The tradeoff is therefore one of design ownership. Choose ReConvert when the team truly needs a modular content surface and has an owner for maintaining conditions and widgets. Choose Kaching when the goal is to give an offer funnel a clear sequence without turning the order-status page into a separate content program.

Critical difference 3: Thank You-page detail changes the implementation workload

Kaching distinguishes post-purchase from Thank You offers. Its help center says an accepted post-purchase offer adds to the same order, while a Thank You-page offer creates a separate order. That distinction affects fulfillment, shipping thresholds, customer communication, and reporting. Its documentation also supports product exclusions, adjustable quantity, discounts, layout controls, and mobile preview, which cover many straightforward Thank You use cases.

ReConvert’s editor emphasizes the layout and widgets of several pages, with desktop and mobile previews. Its structure can be a better fit for a brand that intends to use the Thank You page for several separate goals. But more configuration carries more quality checks: every condition needs a clear audience, every widget needs a decision owner, and the final page should be tested on mobile as well as desktop.

Advantage: ReConvert for a merchant deliberately operating a modular order-status-page program. Kaching for a merchant that wants a smaller, easier-to-govern set of offer steps.

Pricing scenarios

80 orders and $80 in app-generated upsell revenue

Kaching remains $4.99 under its 99-order band. ReConvert lists $9.99 because its 100-order / $100-revenue tier applies to an 80-order, $80-revenue store after the entry band.

80 orders and $150 in app-generated upsell revenue

Kaching remains $4.99. ReConvert lists $19.99 because the higher revenue metric crosses its $200-revenue tier. Revenue success can change the ReConvert cost even without higher traffic.

150 orders and $80 in app-generated upsell revenue

Kaching lists $7.99. ReConvert lists $19.99 because 150 total orders is the higher billing signal. Forecast both metrics at the start of each billing cycle.

Merchant fit: Kaching or ReConvert

Kaching fits a merchant with defined complementary products who wants upsell and downsell logic rather than a large page-builder workflow. It also suits stores offering existing Kaching Bundles after payment, subject to setup confirmation. For the product overview, see our Kaching Post Purchase Upsell review.

ReConvert fits a merchant whose Thank You or order-status page is a designed conversion surface with several audience rules. That store should have someone responsible for page hygiene: removing outdated banners, checking conditions, reviewing widget output, and measuring whether page complexity improves profitable behavior. It should also set a recurring check for both order count and app-generated revenue, because either may set the bill.

Switching safely between Kaching and ReConvert

Do not attempt a live A/B split between the two post-purchase apps. Shopify allows one active post-purchase app at a time.

1. Capture each offer’s trigger, products, discount, sequence, text, and baseline order data; map it to ReConvert’s page/condition/slot/widget or Kaching’s checkpoint/offer/action model.
2. Test one representative order on desktop and mobile, including whether the accepted product joins the same order or creates another order.
3. Turn off the previous post-purchase owner before activating the new one. Preserve available settings and watch the first live orders, support tickets, and billing before uninstalling.

Final verdict

Kaching is the better fit when a merchant needs disciplined post-purchase offers rather than a full page-assembly system. It combines practical funnel logic with a lower published cost at many early order counts, and it does not introduce a revenue metric that can independently move the bill.

ReConvert earns consideration when the merchant has a clear plan to operate conditions, slots, and widgets across the Thank You or order-status page. Its billing model is reasonable only when the team forecasts the higher of orders and app-generated revenue, and can point to a real value from the broader page system.

For the focused Kaching use case, enter code SSK20 to receive 20% OFF for your first three months while you verify the offers, payment flow, and margin model.

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